Your privacy,
clearly explained.

1. Your companion and backups

The life of your family, which can include up to three companions, is saved on your iPhone: each pet’s chosen species and name, state and progress, home decoration, care, memories and walk summaries. This information lets you continue your story.

If you choose online backup, your family’s saved state is sent to our online service and associated with your account. It may include step counts kept in walk summaries or memories. Turning automatic uploads off stops future uploads; it does not erase a copy already stored online. System backups of your iPhone also depend on your Apple settings.

2. Sign-in and a shared household

Sign in with Apple provides access to online features. Apple and our hosting provider process authentication information, including an account identifier and the email address supplied by Apple, which may be a relay address. Mimlo does not receive your Apple password.

A shared household can include an owner and one invited partner caring for a single pet. In V1, you cannot create one if your personal family includes several companions. Members can see the household companion’s name and species, fullness, wellbeing and shared care events. The journal identifies events as yours, your partner’s or a former member’s; it does not show their email. Your personal family’s backup is not shared with the partner.

An invitation link provides a limited preview and a way to request household membership. Share it only with your intended partner. It can be revoked and expires after 24 hours.

Household members also share its progress, discoveries and step counts from shared walks. Choosing “Share in household memories” after an AR photo uploads a copy to private storage restricted to the two members. Location metadata is removed. Personal journal photos remain on their iPhone and are not included in online backup.

3. Steps, camera, photos and notifications

You can change permissions in iOS settings and the corresponding options in Mimlo. A refusal limits the relevant feature. A notification already passed to Apple may still arrive after you disable it.

• Motion & Fitness: with iOS permission, steps taken during a walk you start are read for that activity. Mimlo does not request GPS location or record a geographical route.
• Camera: with permission, it displays and photographs your companion in augmented reality, indoors or outside. The camera feed and detected planes remain on your iPhone; only a photo you choose to share with your household is sent to our service.
• Photos: a picture is added to your library when you choose Save. Mimlo does not read your photo library. Sharing uses the destination you choose in the iOS share sheet, under that service’s own rules.
• Daily reminder: optional and scheduled locally on your iPhone. Partner notifications: optional and delivered through Apple Push Notification service, using a device token associated with your account and household.

4. “Improve Mimlo” is your choice

Usage measurement is off by default. You can enable or disable it in Settings → Improve Mimlo. It helps us understand which features people use and when they return.

Events contain a predefined action type, a timestamp, random installation, session and event identifiers, active duration, certain progress levels, confirmed purchase amounts and currencies, and a non-reversible invitation fingerprint. They do not contain your companion’s name, photos, step counts, email address, Apple account identifier, transaction number or backup contents. Visits from one installation can be connected: the data is pseudonymous, not necessarily anonymous.

No earlier history is reconstructed. Disabling the option clears pending events on that iPhone; it does not retrospectively delete events already received. The distributed version sends these events to our service only after you opt in.

5. Service providers and purchases

Our hosting provider provides authentication and storage for online backups, households, notifications and optional usage measurement. Apple provides sign-in and notification delivery. These providers may also process technical information needed to operate their services, such as IP addresses and security logs.

Connections to our online service use HTTPS encryption. Access rules restrict a personal backup to its account and shared data to household members. This is not end-to-end encryption; the services that host and process the information take part in protecting it.

In-app purchases use Apple. RevenueCat processes a technical user identifier, products, transactions, purchase history and access entitlements to validate and restore purchases and measure their use. When you sign in, this identifier is associated with your Mimlo account. Eligible purchase entitlements also support household sharing. Mimlo does not collect payment card numbers or send your email to RevenueCat.

The reviewed website and app code do not include an advertising network. Mimlo does not use the information for advertising across other apps. Mimlo’s primary database is hosted in Canada. Other provider processing and international transfers remain to be documented; this location does not guarantee that all processing takes place in Canada.

• Apple privacy information
• RevenueCat privacy

6. How long information is kept

• Local saved state: kept on the device until erased or replaced. Restoring a backup can retain a local archive of the previous state.
• Account and online backup: retained until account deletion, with no automatic inactivity deletion. Deletion removes active account and backup data; any provider infrastructure backups and retention obligations are separate.
• Household: closing it removes the household and journal. A departing member’s past care events may remain attributed to a former member while the household exists.
• Optional usage data: the local queue holds up to 500 events for up to 30 days. Received events are purged daily after 90 days; inactive installation identifiers are removed after 90 days. An active identifier can be kept longer.
• Partner notifications: registration is renewed after 30 days, notification tasks are kept for 7 days and inactive installations are removed after 90 days. Provider logs and infrastructure backup retention must be confirmed separately.

7. Your choices and requests

Depending on applicable law, you may request access, correction or deletion, withdraw consent and, where these rights apply, request portability or restriction or object to certain processing. Proportionate identity verification may be needed.

In Mimlo, open Together → My account and shared home → “Delete my account”. After confirmation with Apple, Mimlo removes the online backup, notification registrations and associated data, requests deletion of the RevenueCat customer and revokes Sign in with Apple. If you own the household, it and its photos are deleted for both members; if you are a guest, your contributions are deleted and the household remains available to its owner. Signing out or uninstalling the app does not perform this deletion.

Your personal companion, local photo journal, local archives and exported pictures remain on the iPhone. Deletion disables and erases usage measurement for the current installation; other installations cannot be found through your account. It does not delete your Apple account or refund purchases. You can also use the contact in the Legal notice for requests about your data.

Deletion or withdrawing consent may make the affected features unavailable. Optional permissions can be withdrawn without deleting the local companion. Complaints can be addressed to the competent data protection authority for your place of residence.

8. This website and local storage

This website currently uses no advertising cookies, audience analytics or collection forms. It stores only your FR/EN choice in browser local storage under mimlo-language. You can change the language or clear the website’s data to remove that preference.

Fonts, visuals and videos are served with the website, hosted on Cloudflare Pages. There is no embedded third-party video player. Cloudflare processes IP addresses and technical request information to deliver and protect the website. Applicable retention periods remain to be specified.

9. Minors and changes

The App Store questionnaire assigns Mimlo a content rating of 4+, with regional equivalents. Mimlo is not registered in the “Made for Kids” category. This rating describes content and does not replace consent requirements for online features; a legal representative must be involved where the law requires it.

The date on this page identifies its version. Material changes in information use or purpose will be explained, and new consent obtained where required. The publisher’s final details are provided in the Legal notice.